“
“Great experience and great pricing.”
Garrett SmithUsed-vehicle customerTrio Auto Customer Reviews
Real Experiences From Elyria-Area Drivers
See why customers remember the people, transparency and relaxed atmosphere behind their experience at Trio Auto.
In Their Own Words
Stories That Say More Than a Star Rating
Customer feedback consistently points to a buying process that feels personal, direct and easier than expected. Here are a few verified excerpts from Trio Auto’s published testimonials.
“
“Making everything go so smooth.”
Dominic ClevelandTrade-in and purchase customer“
“They were upfront about everything.”
Sammie MonroeTrio Auto customerWhat Customers Notice
A Dealership Experience People Remember
The strongest themes in Trio Auto’s customer feedback are not about flashy promises. They are about how the team communicates, helps and follows through.
Friendly, Personal Help
Customers regularly describe the team by name and the atmosphere as welcoming.
Straight Answers
Upfront conversations help buyers understand their choices without added pressure.
Smoother Trade-Ins
Published stories include customers moving from a previous vehicle into a better fit.
Financing Support
Shoppers with previous credit challenges describe receiving patient, practical help.
More Customer Feedback
Browse the Latest Trio Auto Reviews
Read what customers have shared about buying, trading and servicing their vehicles with the Trio Auto team.
5.0★★★★★
Five-star customer experiences20 reviews from Trio Auto customers
★★★★★01
“Trio Auto is the place to go. After my transmission went out in my Nissan Rogue I needed a car fast. Steve and Adam were great. They were friendly and honest and didn't try to sell me just anything. They truly wanted me to be happy with my...”
Liz Krejci
★★★★★02
“Ashley is hands down the best car sales representative at Trio Auto LLC. From the moment I walked in, she was professional, knowledgeable, and genuinely focused on helping me find the right vehicle—not just making a sale. She took the time...”
Christopher Salcedo
★★★★★03
“The Trio Team is the best! I recently bought a 2003 Toyota Camry on a buy here pay here and not even a month in they took it back on a trade in and got me in the vehicle that I wanted. Thank you trio!”
Cliff
★★★★★04
“Had some work done on my car here and they did an absolutely fantastic job. Took great care of my car and the pricing was fantastic. Will definitely be returning!”
Treyven Marlow
★★★★★05
“Just want to say this is probably the best dealership you will find in or around the area. Not only will they work with you but they take what they do seriously and make sure you are happy. They took the time to resolve any issues I had...”
Jesus Rodriquez
★★★★★06
“If I could put 10 stars I would. The men working here are absolutely fantastic they make sure you're in the car you really want before you leave the lot. 10 out of 10 would definitely recommend coming here for your next vehicle. We were...”
Morgan Kennell
★★★★★07
“I came to Trio Auto looking for affordable, and reliable car for my daughter. They did just that! Steve and Dillon did that, plus more. They worked hard to make sure she was in a great car for her needs. They both went above and beyond to...”
Jessica Cruz
★★★★★08
“Excellent customer service and sales experience here at Trio, they did everything possible to get me into the car I wanted. When other places tried to give me a hassle this place was my saving grace. Dylan, Zai, and Adam were honest...”
Jazz Jones
★★★★★09
“Best experience I've ever had. Just bought my car from this dealership and the experience was amazing. The whole process was smooth, quick, and stress-free. The staff was super helpful and made everything easy to understand. If you're looking for a place that makes buying a car simple and enjoyable, I highly recommend coming here!”
yazan tayeh
★★★★★10
“This is the best place I've ever gone to, they helped me understand cars and what could be wrong with them. Typically I would just use a little YouTube video to try and figure out what's wrong but recently my car has been failing me. I took...”
brittany walsh
★★★★★11
“I had a great experience buying my car from Trio Auto. The team was friendly, honest, and made the whole process quick and stress-free. They helped me find exactly what I was looking for without any pressure. I'm really happy with my...”
CHEVY ATWELL
★★★★★12
“Bought a SUV from Trio a few months ago and had a great experience. They even gave me first year oil change packages which is unheard of at used auto dealers. I've bought many cars from many places in my lifetime and this was just overall such a great experience.”
Naseem Shean
★★★★★13
“I had a great experience with the team at Trio Auto, traded in my Hummer H3 and picked up a sharp clean Ford Explorer. Thank you to Dylan, Adam, and Steve for making everything go so smooth.”
Dominic Cleveland
★★★★★14
“I had a great experience purchasing my car from Trio Auto. The staff was professional, honest, and easy to work with from start to finish. They took the time to...”
Nedal Naqib
★★★★★15
“I've had an excellent experience with Trio Auto. They helped me get my first car with establishing credit. Thank you so much Trio ❤️”
Frank Agyekum
★★★★★16
“Shout out to Steve!! Purchased my Nissan Rogue and love it!”
Mary
★★★★★17
“If you're looking for a dealership with magic fingers you better come here, don't be desperate and hopeless — it only takes a minute to get you what you deserve and you've been looking for. Trust the right affordable auto sale, I got mine from them already, they were friendly and amazing.”
Charles Emile Joassaint
★★★★★18
“Trio Auto is the place to be. They were patient with me, and got me in the vehicle I wanted the same day even when I thought I couldn't. Zaid was a tremendous help — I don't think I could've done it without him!”
Timothy White
★★★★★19
“10/10 I recently bought a car and had a great experience. The process was smooth, no pressure, and everything was straightforward. The car runs great and I'm really happy with my purchase. Definitely recommend!”
Keith Colvin
★★★★★20
“Trio Auto made buying a car simple and stress-free. From the moment I walked in, I felt respected and taken care of. They were upfront about pricing, patient with my questions, and worked with me to find the right vehicle for my situation...”
Juju Naq
The Trio Standard
What You Can Expect When You Visit
Every customer and every vehicle search is different. Trio’s approach remains consistent: listen carefully, explain available paths and create room for you to make a comfortable decision.
A Relaxed ShowroomCome in, look around and ask questions at your pace.
A Broad Shopping PathBuy, trade, sell or apply to explore available financing.
Support Beyond the SaleMechanical, maintenance, tire and detailing capabilities help continue the relationship.